SHIPPING POLICY
Shipping Policy
Global Delivery • Insured Packages • Stress-Free Experience
Processing Time
Shipping Methods
We partner with DHL, UPS, FedEx, and premium special airlines to ensure your gown arrives safely.
100% Insured: Every package is fully insured. If a package is lost, we provide a full refund or immediate replacement.
No-Worry Customs Policy
For our United States customers, we are pleased to confirm that all tariffs and duties are covered by us. No additional action is needed on your part.
Global customers: We pre-pay duties whenever possible. In the rare event of a customs fee, simply send us the invoice, and we will reimburse you the same day.
Upon Delivery
Your gown’s journey ends with your satisfaction. Please inspect the package upon arrival.
- If the packaging appears damaged or broken, please refuse to sign.
- Contact us immediately, and we will resolve any issues at the first priority.