Contact Us

Let’s Make Your
Moment Shine

Quick Help

1. How do I choose the right size?

Every body is unique. We highly recommend checking our Size Guide before ordering. Our stylists will help you find the perfect fit within 24 hours.

2. Custom color or design change?

Yes! We love bringing your vision to life. Most gowns can be made in custom colors or with minor adjustments.

3. When should I order?

Recommend 4–6 weeks before your event. This includes tailoring (7-12 days) and shipping (5-10 days).

4. Do you offer returns?

Yes, standard-size gowns can be returned within 14 days.

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Our Studio

Ethereal Gown Design Studio

📍 Location Suite 1103, Boutique Studio, Building 15
299 Huahong Road, Suzhou Industrial Park
Jiangsu, China 215200

✉️ Support Email

support@etherealgown.com

🕒 Business Hours (GMT+8) Mon – Sat: 9:00 AM – 10:00 PM
Sun: 10:00 AM – 6:00 PM

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